Privacy Policy

Last updated: May 30, 2023

Purpose of Privacy Policy

The purpose of this Privacy Policy is to inform you of what information we collect from you, how we use your information, the choices that you have regarding the use of your information, and how we protect your information.

This Privacy Policy applies to information we collect about you through taylorroberts.com, its subdomains, email messages and anywhere else we interact with you. Taylor Roberts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By using our website or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.

Privacy Protection

1) Security

We maintain safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, and you do so at your own risk.

2) Protecting Children

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.

Visitor Data That We Collect

All Squarespace, our online store hosting provider, sites use visitor data to work correctly.

1) For Customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

  • Financial information used to pay for the order

We share this information with Squarespace so that they can provide website services to us. We also share contact and shipping information with our trade partner Simply Framed in order to fulfill your order. However, your financial information is not shared with Simply Framed.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

2) For Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Data We Collect for Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Data Pertaining to Emails

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. This also applies when you sign up for our newsletter, submit any of our forms using your email address or make a purchase on this site. 

1) Email Confidentiality Promise and CAN-SPAM Act

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled “Legally Required Releases of Information”.

We will maintain the information you send via email in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will contain an unsubscribe link so that you may remove yourself from our mailing list.

2) Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your Customer Account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

3) Order Emails

We may email you with messages about your orders. For example, we may email you to tell you that:

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Data to Display Fonts Correctly

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Sharing Your Information

Your privacy is of the utmost importance and at taylorroberts.com we vow to protect it. We do not sell your information to third-parties. Ever. The only instances when your information will be shared are outlined below.

1) Our Service Providers

We may contract with companies or persons to provide certain services including credit card processing, order fulfillment, shipping, email marketing, etc. We provide our service providers with the information needed for them to perform these services.

Examples of our service providers are, but not limited to:

  • Squarespace, our online hosting platform

  • Simply Framed, our trade partner

You can read more about how your data is used with them in the sections above.

2) Legally Required Releases of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is:

  • Required by subpoena, law, or other legal process.

  • Necessary to assist law enforcement officials or government enforcement agencies.

  • Necessary to investigate violations of or otherwise enforce our Legal Terms.

  • Necessary to protect us from legal action or claims from third parties including you and/or other Members.

  • Necessary to protect the legal rights, personal/real property, or personal safety of you, Taylor Roberts, taylorroberts.com, our customers, and employees.

Links to Other Websites

Our website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. These websites are not subject to this Privacy Policy.

Examples of such links are, but not limited to:

  • Connected social media accounts

  • Trade partners

  • Nonprofit partners

  • Guest bloggers

You access such linked websites at your own risk. It is your responsibility to check the privacy policies of those websites before you disclose any personal information.

GDPR Visitor Rights

You are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

1) Data Retention

We will retain any information you choose to provide to us until one or all of the following:

  • You ask us to delete the information 

  • We decide to cease using our existing data providers

  • We decide that the value in retaining the data is outweighed by the costs of retaining it

2) Data Retrieval

You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.

3) Data Restrictions

You have the right to seek restrictions on the processing of your data.

4) Objection to Data Processing

You have the right to object to the processing of your data and the right to the portability of your data.

5) Consent Withdrawal

To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

6) GDPR Complaints

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

7) Data Minimization

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

California Customer Privacy Rights

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA Rights"). This section describes those rights and how you can exercise them.

1) CCPA Rights Requests: Right to Know and Right to Deletion

You can request what personal information we have collected, used and disclosed in the preceding 12 months.

You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:

  • Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you

  • Security: to detect data security incidents

  • Error Correction: to debug or repair any errors

  • Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech

  • Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e. to improve our services)

2) Ramifications of Deleting Your Information

Please note that if we delete your personal information, many of our services will not work the same. Some examples include, but are not limited to:

  • Returns: We will not have the ability to look up your receipt or order in our system. In the rare instance a delivered item was received damaged, we will require proof of purchase from the customer and if the customer is unable to provide proof of purchase, the item will be not be abled to be returned.

  • Customer Service: Our ability to handle customer service requests may be limited. We will not have the ability to look up prior orders or account information.

  • Recalls: We will no longer be able to contact you via email, regular mail, or phone about product recalls related to products you purchased.

  • Marketing Communications: We will no longer be able to provide you with any marketing communications, such as information about new products, services and offers tailored to your interests.

  • Opt-Outs: Previous opt-out requests will not be saved.

To submit a request to know or a request to delete, please contact us here. In order to verify your identity, you will need to provide at least three of the following pieces of your information: name, telephone number, e-mail address, mailing address, and last transaction amount. We will match this information to the information on our systems. For an online request to delete, we will also send you a second verification to confirm that you want your information to be deleted. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information. We will maintain a record of your request to know or request to delete.

Policy Changes

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently.

If we make material changes to this policy, we may notify you on our website, an announcement bar, by email, or by any method we determine. The method we choose is at our sole discretion.

Any changes we make to our Privacy Policy are effective as of the last updated date and replace any prior Privacy Policies.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.